{"xsrfToken":"c764d443fcb22c87233a7957ee31b86d8879ea36_lout","branding":{"id":"1","key":"cs","name":"portier Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0b33bd","headerLinkHoverBGColor":"#0b33bd","headerBadgeColor":"#0b33bd"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6969465f-e808-45b7-a140-d057fbbb64c2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZjljZWIwOC1jMDg1LTQ3ODctOTYzNi0zODZhNTk5NWExODUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY5Njk0NjVmLWU4MDgtNDViNy1hMTQwLWQwNTdmYmJiNjRjMiI6WyJyZWFkIl19LCJleHAiOjE3Mjg0OTc4OTYsIm5iZiI6MTcyODQ5NzI5Nn0.idmWcy60vaTsXk1W151fU4k2QZ-sI2RcNxDjUJB4xTM&client=ff9ceb08-c085-4787-9636-386a5995a185&mode=fit","logoId":"6969465f-e808-45b7-a140-d057fbbb64c2","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-GB","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e9406401-c4c9-4be7-a9e4-772e87b54976/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZjljZWIwOC1jMDg1LTQ3ODctOTYzNi0zODZhNTk5NWExODUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU5NDA2NDAxLWM0YzktNGJlNy1hOWU0LTc3MmU4N2I1NDk3NiI6WyJyZWFkIl19LCJleHAiOjE3Mjg0OTc4OTYsIm5iZiI6MTcyODQ5NzI5Nn0.t4YPQBEZNA--IOZ7Qs0Ie8_jSceUHeyGi-EX-Ai5zrE&client=ff9ceb08-c085-4787-9636-386a5995a185&height=300&mode=fit","bannerMediaApiFileId":"e9406401-c4c9-4be7-a9e4-772e87b54976","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"cs","projectId":10004,"serviceDeskId":1,"name":"portier Support","description":"<p>Welcome! You can raise a request for portier Customers using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"17","name":"Request Update (portier Vision)","descriptionHtml":"<p>ATTENTION <img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/warning.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"> - please use your new form here: <a href=\"https://share-eu1.hsforms.com/18U2O2omARIC0d5KptOfByw2dj92g\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://share-eu1.hsforms.com/18U2O2omARIC0d5KptOfByw2dj92g</a></p>","callToAction":"Request Update (portier Vision)","introHtml":"<p>Request Form for Subscription Customers for Upgrade to the Latest version of portier Vision</p>","icon":10563,"iconUrl":"https://portier.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10563","groups":[1],"key":""},{"id":"7","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://portier.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"9","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://portier.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"11","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://portier.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://portier.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"4","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://portier.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"5","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://portier.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://portier.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""},{"id":"13","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://portier.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[17]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"Update zu portier Vision v4.12 verfügbar","userLanguageMessageWiki":"<p><a href=\"https://hub.portier.de/kb/update-anfragen\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Update-Dateien anfordern</a> oder <a href=\"https://hub.portier.de/kb/update-4.12\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Installationsanleitung</a> lesen</p>","defaultLanguageHeader":"Update zu portier Vision v4.12 verfügbar","defaultLanguageMessage":"[Update-Dateien anfordern|https://hub.portier.de/kb/update-anfragen] oder [Installationsanleitung|https://hub.portier.de/kb/update-4.12] lesen","defaultLanguageDisplayName":"German (Germany)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZjljZWIwOC1jMDg1LTQ3ODctOTYzNi0zODZhNTk5NWExODUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mjg0OTg0OTYsIm5iZiI6MTcyODQ5NzI5Nn0.EkSJjDDlpvxfzjdSo0VWpOo752T7EzsLZFiE4eX7Uj0","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"ff9ceb08-c085-4787-9636-386a5995a185","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}